left the old one, starting a new one.... (cross-posting from multiply...so don't think nobody read this!haha)

A new blog, a new me! (hopefully haha)

Application Odyssey Part Two

Thursday, July 10, 2008 by cArLo

here again is another blog entry from an unemployed single would-be-more-urban soon-to-be-professional independent-in-non-financial-ways person.wahahahaha ^_^

i applied for an ad in jobstreet.com posted by jobstreet select, which i think is a placement agency/subdivision of jobstreet. it was for an opening as a customer service representative for a directory assistance account (as the ad said). so within 7 days' time, i received a text message from them stating that i have an interview with them at their office.
so i went there and did the interviews and the tests, and i passed. from 25 plus people, i think only three made i through the interviews, typing skill test and grammar, reading comprehension and vocabulary tests. so i was given two envelopes for recommendation in two callcenters: one for peoplesupport in makati, and another for HSBC in commonwealth avenue.
so the next day (which is today) i went there at 10, and applied. i passed the initial interview (from 30 in the batch to 11) and the tests (typing, grammar, vocabulary, reading comprehension. listening, one of the 11 was eliminated) and got a shot at the final interview w/ phone simulation.
it was scary. the interview was okay, but the phone simulation...whew it was really bloody. the situation in the phone simulation would be i am a csr for a flight and hotel booking site. sounds easy? not on the first phone simulation ever!
haha well to say it plainly, i think i didn't pass. the interviewer said that they would assess what position would be the best for me then they'd call me back.... well those words (we'll call you) would 90% mean that they would, but not to say that you're accepted, but that you are not qualified.
anyway it's my first so i was sort of panicking, and i fully do not know what i should be doing. but i think i'd be good in it if i'd have training on it so i'd have a concrete idea as to what i should do, and so that i'd fully know the service we are selling. (I do great when i fully know the product/service).
oh well, at least i have another shot..for HSBC in commonwealth avenue tomorrow...yay ^_^

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