left the old one, starting a new one.... (cross-posting from multiply...so don't think nobody read this!haha)

A new blog, a new me! (hopefully haha)

Showing posts with label PeopleSupport. Show all posts
Showing posts with label PeopleSupport. Show all posts

Application Odyssey Part Two

Thursday, July 10, 2008 by cArLo

here again is another blog entry from an unemployed single would-be-more-urban soon-to-be-professional independent-in-non-financial-ways person.wahahahaha ^_^

i applied for an ad in jobstreet.com posted by jobstreet select, which i think is a placement agency/subdivision of jobstreet. it was for an opening as a customer service representative for a directory assistance account (as the ad said). so within 7 days' time, i received a text message from them stating that i have an interview with them at their office.
so i went there and did the interviews and the tests, and i passed. from 25 plus people, i think only three made i through the interviews, typing skill test and grammar, reading comprehension and vocabulary tests. so i was given two envelopes for recommendation in two callcenters: one for peoplesupport in makati, and another for HSBC in commonwealth avenue.
so the next day (which is today) i went there at 10, and applied. i passed the initial interview (from 30 in the batch to 11) and the tests (typing, grammar, vocabulary, reading comprehension. listening, one of the 11 was eliminated) and got a shot at the final interview w/ phone simulation.
it was scary. the interview was okay, but the phone simulation...whew it was really bloody. the situation in the phone simulation would be i am a csr for a flight and hotel booking site. sounds easy? not on the first phone simulation ever!
haha well to say it plainly, i think i didn't pass. the interviewer said that they would assess what position would be the best for me then they'd call me back.... well those words (we'll call you) would 90% mean that they would, but not to say that you're accepted, but that you are not qualified.
anyway it's my first so i was sort of panicking, and i fully do not know what i should be doing. but i think i'd be good in it if i'd have training on it so i'd have a concrete idea as to what i should do, and so that i'd fully know the service we are selling. (I do great when i fully know the product/service).
oh well, at least i have another shot..for HSBC in commonwealth avenue tomorrow...yay ^_^

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